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FLAT 15% FESTIVE DISCOUNT I Free Shipping in India I Offer till 7th Oct - 4th Nov 2021 (Applied @ Checkout)
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Service Policy

Service Policy

In support to service,
· If any kind of defect is discovered on the product that you purchased from Swastik Penn, we will make it replaced or repaired by the Principal Company of the Concern product (All expenses will be borne by the Customer only) within its warranty Period.
· If your product is damaged due to mishandling or if you find a problem after the warranty has expired – Swastik Enterprise will do the absolute best to repair the problem for the Customer. Any estimation related to service will be notified to the Customer in advance.
· In Subject to the Servicing time, Swastik Penn will try to resolve it, as earliest as possible but there is no Fix time frame to return the Product, it’s totally depends upon the time taken by the Principal Company and Customs.
· For products that are discontinued or are Vintage models. It may take 3 – 6 months for servicing because the parts/mechanism may be available only with the manufacturer. The costs for repair if any courier charges and re-import charges are to be borne by the Customer.
· Please pack the products properly and courier it on below address:
Swastik Enterprise
Plot no. 738, Sector no. 6/B, Gandhinagar – 382006 (GUJARAT).

Important: It is the sender’s responsibility to ensure we receive the Product back. Therefore we recommend you to send the Product recorded delivery with the tracking number. If the Parcel goes missing/Undelivered we will be unable to exchange or refund your order.
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