1) If you wish to cancel your order, then make sure that the product has not despatched yet.
a) Before despatch, the refund will be immediately made, it will reflect in your
account within 5-7 working days.
b) After despatch, the customer must follow the steps of Return instead of
cancellation.
2) Swastik Penn holds the right to cancellation of the order under certain circumstances like Pin Code unavailability, Out of Stock, product damaged or mechanical problem while QC before packing, etc.
3) Please note that any personalized and customized products will not be eligible for cancellation.