Cancellation TimeframeCancellation requests must be made within 2-3 hours after placing the order.
If the product has not been dispatched and you wish to cancel, the refund will be initiated within 5-7 working days.
Cancellation ProcedureTo cancel an order, please contact our customer support team immediately at customer support.
Cancellations are subject to eligibility based on the cancellation timeframe and product status (not dispatched).
Refund ProcessIf the cancellation request is made before dispatch, a refund will be initiated within 5-7 working days.
Once the product is dispatched, a return and refund request should be initiated as per our Return and Refund Policy.
Orders cannot be canceled after dispatch. In exceptional cases, follow the steps outlined in our return policy.SWASTIK PENN reserves the right to cancel orders due to certain circumstances, like pin code unavailability, being out of stock, product damage or mechanical problems found during quality check, etc.
Personalized and customized products are not eligible for cancellation once the production process has started.
Contact UsFor any cancellation queries or assistance, please contact us at