- If you wish to cancel your order, then check that the product has not been despatched yet. Before despatch, if you cancel the order, the refund will be processed at the earliest, and it may take up to 5 - 7 working days to reflect in your account.
- After despatch is initiated, customer cannot cancel the order. In case of any exceptional reason, the customer must follow the steps of Return.
- SWASTIK PENN holds the right to cancellation of the order under certain circumstances like Pin code unavailability, Out of Stock, product damaged or mechanical problem found during Quality Check before packing, etc.
- Please note that personalized and customized products are not eligible for cancellation.