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Exchange Policy

Exchange Policy

In the case you wish to apply for EXCHANGE, below are the conditions that shall be applied for the eligibility of exchange of the product.
· The product needs to be shipped back to us within 3 Days of received date with the Invoice, Tags, Cards in place, as it was when delivered to the customer.
· The shipping cost to be bared by Customer Only.
· We shall examine and quality checks the product and decide if the product is in its original condition with its original packing.
· The exchange shall be done for the value higher or equal to the value of the product. In the case of the higher value of the new product, the excess difference needs to be paid in advance.
· Exchange policy is not eligible for CUSTOMISED and PERSONALISED products.
· In case a customer does not raise an exchange claim as per the terms mentioned, the user shall be ineligible for Exchange.
· Please pack the products properly and courier it on below address :
Swastik Enterprise
Plot no. 738, Sector no. 6/B, Gandhinagar – 382006 (GUJARAT).

Important: It is the sender’s responsibility to ensure we receive the Product back. Therefore we recommend you to send the Product recorded delivery with the tracking number. If the Parcel goes missing/Undelivered we will be unable to exchange or refund your order.

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