Returns
- You have [7 days] to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition as when you received it.
- Your item must be in its original packaging.
- Your item needs to have a receipt or proof of purchase.
- Customized and personalized products are not eligible for returns or refunds.
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
The shipping cost for returns is to be borne by the customer and is non-refundable.
Contact Us
If you have any questions on how to return your item to us, contact us at email - info@swastikpenn.com or +91 9723174685
Additional Conditions from Swastikpenn.com
- The product must be shipped back within 3 days of receipt with the invoice, tags, and cards intact in its original packaging.
- Swastikpenn will examine and quality-check the returned product to verify its original condition.
- Eligible refunds will be processed within 7 working days, with the credit reflecting in the customer's account within 3–5 days.
- Products that have not adhered to the return conditions will be ineligible for future return and refund requests.
- It is recommended to use reliable couriers with a tracking number for returns, as Swastikpenn will not be responsible for undelivered or missing parcels.