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Get Flat 10% OFF on your Order & Free Express Shipping across India on Orders above Rs. 1000/- (Applied @ Checkout)
Get Flat 10% OFF on your Order & Free Express Shipping across India on Orders above Rs. 1000/- (Applied @ Checkout)

Return & Refund Policy

Contact Us At Swastikpenn, we strive to ensure your satisfaction with our products. However, if you are not entirely satisfied with your purchase, we're here to help.

Returns

  • You have [7 days] to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition as when you received it.
  • Your item must be in its original packaging.
  • Your item needs to have a receipt or proof of purchase.
  • Customized and personalized products are not eligible for returns or refunds.
Refunds
  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your original method of payment.
  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

The shipping cost for returns is to be borne by the customer and is non-refundable.

Contact Us

If you have any questions on how to return your item to us, contact us at email - info@swastikpenn.com or +91 9723174685

Additional Conditions from Swastikpenn.com

  • The product must be shipped back within 3 days of receipt with the invoice, tags, and cards intact in its original packaging.
  • Swastikpenn will examine and quality-check the returned product to verify its original condition.
  • Eligible refunds will be processed within 7 working days, with the credit reflecting in the customer's account within 3–5 days.
  • Products that have not adhered to the return conditions will be ineligible for future return and refund requests.
  • It is recommended to use reliable couriers with a tracking number for returns, as Swastikpenn will not be responsible for undelivered or missing parcels.

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